Portsmouth, VA 23702 Our Code of Ethics

FINK'S CAR CARE

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Monday	7:30AM - 5:00PM
Tuesday	7:30AM - 5:00PM
Wednesday	7:30AM - 5:00PM
Thursday	7:30AM - 5:00PM
Friday	7:30AM - 5:00PM
Saturday	8:00AM - 12:00PM
Sunday	Closed
Saturday 8AM-12PM Every First & Last Saturday of the Month

Visit Our Shop

We have friendly staff who will take care of you

Address:
2711 Victory Blvd
Portsmouth, VA 23702

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757-485-5555

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Vehicle Tips

According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
Vehicle Tips

The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
Vehicle Tips

Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
Vehicle Tips

Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
Vehicle Tips

Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
Vehicle Tips

A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
Vehicle Tips

Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
Vehicle Tips

Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
Vehicle Tips

Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
Vehicle Tips

Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
Vehicle Tips

Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
Vehicle Tips

Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
Vehicle Tips

Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
Vehicle Tips

Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
Vehicle Tips

Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
Vehicle Tips

Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
Vehicle Tips

Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
Vehicle Tips

Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
Vehicle Tips

Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
Vehicle Tips

Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

What our clients say about us?

Reviews and comments from our satisfied customers

Amazing place. Good folks. Highly recommended

Ronnie Kitchen, 10/18/2021
Finks has been servicing my moms vehicles for years and now they have me hooked! I love how courteous and kind they are, they always remember your name, and always make you feel like your time and business is appreciated! On top of that their prices are affordable, they do great work, and they are not going to charge you or do anything to your car unless you approve. Also they will work out a plan with you to maybe get things fixed later that you don?t need right away, and allow you time to save up for those repairs. But they always let you know what needs to be fixed now and what can wait till later! I love these guys!! And they have the best beards in the business working there

Porchia C., 10/18/2021
My wife's 2012 Chevy Sonic started to run extremely rough and wanted to keep shutting off. They diagnosed the problem and were familiar with the issue. They fixed the vehicle the same day. I would highly recommend this company.

Chris Walz, 10/17/2021
Great service at reasonable prices. Wonderful family owned business that delivers excellent service and sustained track record of doing so. Quick turnaround on giving me a quote and then getting the work done. No hard sales to try to sell extra stuff. They quickly came got my car after a near accident when my insurance company tow assist never showed and then got me back on the road. Thanks Fink's!

Greggory Williams, 10/14/2021
Very friendly employees. Fast service and a comfortable waiting area.

John Davis, 10/12/2021
Senior and the receptionist went over and beyond their call of duty, I'm forever grateful. Thank you so much !

Khadija Clay, 10/09/2021