- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Called a lot of places and Fink's was the only one who was willing to quote over the phone, could see me the next day and didn't double charge for part removal that would have had to come off anyway to fix my issue. Glad my neighbor recommended Fink's to me.
Love supporting my local Christian business and friend!
Great car care center. I felt as if Fink's was not about running me through the ringer but just a great family owned business striving to provide great service. I showed up for an inspection and voiced concerns about a tire needing replacement but was told it would pass inspection. Just a honest owned business. I do a lot of my own DIY repairs but when it's over my head it is great to know these guys are in my back pocket ready to roll. They do the job right and at a fair price. What more can you ask for?
I was so very impressed with Fink's. This was my first trip there. Very professional and caring staff. Prices very reasonable. Much cheaper than dealership. They will be getting all my repair business from now on. I highly recommend them!
These gentlemen were awesome and the service was great and very timely. Without a all day wait. They had my car back on the road in the heavy traffic of Virginia with all the pot holes.
Fink's was recommended to me by a work friend and it was great! Rainbow and the team were awesome! He didn't force me into any unnecessary repairs and was very communicative. I will definitely be back for everything!