- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients say about us?
Reviews and comments from our satisfied customers
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Very friendly and knowledgeable. If you want excellent service, this is the place to go. -
I have been using their services for many years. I have always trusted their honesty about my vehicle and what repairs were needed. They are up front about when to expect my vehicle to be done, I don't believe they've ever missed a time line yet. I would recommend them to a friend.
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Trustworthy MechanicsHonesty, professionalism and fair pricing. That's what I've come to expect and get when my car is being serviced at Fink's.
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These guys are amazing! I got my car inspected there I had a few issues and they fixed them all at a very reasonable price. One of my tires kept going down and because I work odd hours I wasn't able to get it back quickly I took it in and they fixed it for me right away! So wonderful of them! Rainbow is the bestest!
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Friendly people with wonderful customer service and very reasonable prices. Called when they opened up and had my car serviced in just a few hours. Rainbow the front desk man was extremely thorough when explaining what was going on with my vehicle. I highly recommended Fink's and I will be going back!
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For anyone who needs the state inspection or other things like oil change in Portsmouth, VA, I recommend this place.