- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients say about us?
Reviews and comments from our satisfied customers
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Very friendly and professional. Very pleased with the work performed. -
Performed Virginia State Inspection on wife's SUV needed third brake light replaced, was a hard to find dealer only expensive part that wasn't in stock, they ordered it and installed quickly once it came in. Made a difficult situation as painless as possible. Staff was friendly and helpful.
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Came in for walk in state inspection, sat for 20 minutes waiting and was out. Good service and nice people!
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Had starter replaced. Fast & friendly service. Would use them again for any car issues I have going forward.
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As usual I always receive the best car care. The staff is very courteous and helpful. I have been a customer for many years and I highly recommend Fink's to family, friends, and acquaintances.
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It was good. Except for wait time for parts to get there. They were very nice.
Interested in working with our team?
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