- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Very friendly and knowledgeable. If you want excellent service, this is the place to go.
I have been using their services for many years. I have always trusted their honesty about my vehicle and what repairs were needed. They are up front about when to expect my vehicle to be done, I don't believe they've ever missed a time line yet. I would recommend them to a friend.
Trustworthy MechanicsHonesty, professionalism and fair pricing. That's what I've come to expect and get when my car is being serviced at Fink's.
These guys are amazing! I got my car inspected there I had a few issues and they fixed them all at a very reasonable price. One of my tires kept going down and because I work odd hours I wasn't able to get it back quickly I took it in and they fixed it for me right away! So wonderful of them! Rainbow is the bestest!
Friendly people with wonderful customer service and very reasonable prices. Called when they opened up and had my car serviced in just a few hours. Rainbow the front desk man was extremely thorough when explaining what was going on with my vehicle. I highly recommended Fink's and I will be going back!
For anyone who needs the state inspection or other things like oil change in Portsmouth, VA, I recommend this place.