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You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Fink's Car Care:

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03/11/2024

Affordable and polite great service!



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03/08/2024

Needed a tow and they responded very quick to help me out and the young lady in the office was fantastic



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03/08/2024

Needing a car repair is never fun to deal with, but the Fink’s team made this easy peasy. I was able to drop off and pick up my car after hours which is very convenient. They communicated with me quickly about the diagnostic and were also able to repair it same day. A huge thanks to the team and a special shout out for Jack and Bobbie that assisted me. Thank you!



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03/07/2024

My truck drives and rides better than it has in years.



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03/04/2024

The best service inspection center in Hampton roads, always top notch service, the friendliest staff, Bobbie & Jack are a breath of fresh air, they always have a positive attitude and are very knowledgeable. Will continue to use them for all my future needs wouldn’t go anywhere else.



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03/01/2024

First time getting work done here. The employees were very welcoming and helpful.



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02/29/2024

Great pricing, quick service and very personable customer service.



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02/23/2024

Thorough and honest analysis of the alignment. Very helpful and courteous



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02/21/2024

Great service! They took care of me! Same day service too!



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02/20/2024

Great job



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02/18/2024

Long time customer. 30 years. Would not go anywhere else.



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02/15/2024

As always, we had excellent, prompt and professional service. We drive an hour and a half to bring our vehicles to them because we totally trust the services they provide. They will continue to be our mechanic for all our vehicles.



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02/09/2024

Great experience with Finks. I was very impressed with the wait time and price.



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02/08/2024

Do you want quality work from a professional company that really care about your car? THEN FINK'S CAR CARE IS THE PLACE TO GO!! Their prices are affordable and the staffs are always happy and friendly.



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02/01/2024

I made a same day appointment for an oil change, and an later it was completed. Great service, welcoming and professional.



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01/31/2024

This is an excellent business who will do what's best for there customers. The employees are extremely knowledgeable mechanics I highly recommend this business



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01/30/2024

I would give 10 stars if I was allowed! This place is amazing! They are very see through with exactly what they are doing and the prices for everything. Mr Jack and Spanky were huge helps in getting my husbands car back up and running. We will be using them for all of our future needs!!



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01/29/2024

You are honest and great I'm definitely bringing my car back



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01/24/2024

The service was great and fast on this particular day



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01/19/2024

Walk in service particular about problem so they could diagnose quick diagnose with thorough details and price for repair. Repaired quickly friendly people up front overall excellent service



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01/18/2024

Great service!



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01/17/2024

I've been going to Finks Car Care for many years. The front desk answers the phone quickly, and will happily answer any questions you have. Just finished getting my truck aligned, and even with people ahead of me they still completed it within a very timely manner! 100% recommend.



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01/09/2024

Great mechanic gave great info and great price! I would definitely be coming more.



01/06/2024

Went in today for an alignment and they really took care of me. Great customer service and I was in and out within a reasonable time. Pricing is fair as well.



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12/24/2023

Very good shop, they were up front and pretty reasonable. I will continue to bring my car to this shop.



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12/23/2023

Very responsive to my need for help Work completed in a timely manner.



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12/20/2023

Excellent Fast Service!!



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12/19/2023

Veteran Friendly with Great Customer Service!! "Semper Fi"



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12/11/2023

Excellent service and a long history of the best people that work at Fink's.



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12/08/2023

5 Star service! They do the maintenance and upkeep on all my vehicles.



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12/05/2023

Excellent service..my Whole family use them...



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11/30/2023

Greet people custom services is great friendly and always on time when they finish the job tells u what's really going on with your vehicle. Been taking my truck there for at least 4 years. When I got a rejection stick they tell me what's wrong I will fix it and take it back and they will look a.d make sure everything is right .



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11/29/2023

Great people Great work



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11/29/2023

Everyone I spoke with was knowledgeable, friendly & helpful! I recommend them to anyone. Fair prices as well.



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11/27/2023

This is my second time coming here and they've treated me and my truck nothing but kind. They are genuine, authentic nice folks and I am definitely making this my go to shop!



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11/27/2023

Quick and professional service!! Customer Service was excellent and extremely refreshing! PLUS they are honest and NEVER TAKE ADVANTAGE!!



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11/20/2023

I trust Finks with my daughters cars. Good family shop. I would give 10 stars, but the app stopped me at 5.



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11/20/2023

Bobbie at front desk was so friendly and efficient. Excellent customer service! I had my truck towed in and they worked with me on several issues and were very responsive to my requests. The technician, Jordan, did an outstanding job on my truck. All for the cost of a car payment. I'm VERY happy because they don't cheat their customers. CUSTOMER FOR LIFE!



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11/18/2023

Awesome info from shop, repair needed was a little more than I wanted to pay. I pretty much knew what issue was and they didn't try to up sale me.



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11/17/2023

This was my second visit to Fink's, and surely will not be the last! No-nonsense, straightforward and kind service from front desk staff to technicians, and excellent communication!



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11/17/2023

Very knowledgeable very kind they will work with you



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11/17/2023

Fair and HONEST family run business. I have had my cars serviced there for over 20 years.



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11/09/2023

My son needed his car fixed before a road trip they were super quick and reasonably priced. Definitely will return for all our car care needs.



11/09/2023

Went in for my annual car inspection and they said I needed a tire. They were able to order a new tire for me, install it a day or so later. They are very good and I would recommend going to Fink's for your auto care needs.



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11/03/2023

Fink's has been a great find. They have serviced three different vehicles of mine. Great customer service, great communication, great turnaround, and very reasonably priced.



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11/03/2023

I always come to this shop. They are great with logistics regarding parts, quality work and in a timely manner. Very comfortable environment. Very straightforward services. They don't beat around the bush. Thanks Fink's!



10/28/2023

I really like this place and these people. They do good work at a fair price and stand behind their work. Easily the best auto repair in Portsmouth.



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10/27/2023

Great customer service and knowledge mechanics!



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10/27/2023

Very professional.



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10/26/2023

I stopped in at Fink's Car Care today with an emergency and I was treated with the best service. I am very grateful my truck was fixed quickly and thoroughly. I can't recommend this place enough. If you're in need of car repairs, this is your stop.



10/26/2023

Outstanding Repair and State Inspection Repair Shop!!! Quick,. convenient and knocked out some minimum maintenance issues so my car would pass state inspection very affordably and without a fuss!! Excellent Work!



10/26/2023

Great service, one of the very few places I've found that can do an alignment on a long wheelbase truck.



10/25/2023

Always friendly and honest - the last visit was because my car spent a day not starting (but of course started the next day when it was to be towed). I still had it taken in to check for any issues and they spent a couple of days trying to get it -not- to start and had no luck. When they called, he mentioned sometimes the battery drains enough and the car can lose memory of the key... turns it out was my husband's key that had the issue (shop had my key)! It would have been a cruddy next morning had he went to go to work and the car not started again so I'm so so thankful and appreciative that the mechanic took the time to explain what might have happened and given me the "oooooh" moment to have my husband try his key.



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10/18/2023

Thorough, kind and professional. Much appreciated!



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10/07/2023

Everything was smooth and hassle free. Very professional!!



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10/04/2023

Excellent service



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10/03/2023

Been going here for close to 20 yrs and they always take excellent care of me.



08/04/2023

Came in for a State Inspection. My van required a lot of work. They worked and discussed with me what was needed right away, and what could wait later. Had Engine mounts, radiator, and valve cover gasket. They were very polite, helpful, and efficient. They are my go to garage. My son also uses them, and we have been using them for years.



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09/29/2023

In and out in no time. No long wait time. Efficient. Very courteous. Pleasant.



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09/20/2023

Fantastic service everytime! I have entrusted my family's car care needs to Fink's for years! They are super professional and get the job done right! Thank you Fink's Family!!!



09/15/2023

Completed repair, oil change and inspection in a very timely manner. Only drawback,, they did not update their system with the 2017 car that they worked on. Paperwork and inspection still has the 2012 vehicle. Everyone was very friendly and I will be back.



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09/15/2023

In and out in about two hours very knowledgeable.



09/08/2023

Always great service. We have been here multiple times for inspections, tire repair, maintenance, etc. The best auto shop in the area.



reviewiconGo Team Finks!!!
Brakes
09/05/2023

I came into Fink's Care mid-morning, after waiting over an hour at other car care center, in which I had an appointment. I told Fink's my concerns, and they immediately fit me in. Four hours later, my brake pads and rotors, along with an oil change. OUTSTANDING!!!



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09/01/2023

Reapairs went much faster than expected



08/24/2023

Great job. On AC system, working perfectly.



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08/23/2023

Pleased with the honesty they provided to me concerning my vehicle. Bobbie provided. us with excellent customer service. Would recommend family and friends to them.



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08/17/2023

I had a good experience getting a safety inspection for my motorcycle. Good people and not much of a wait.



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08/08/2023

Great job as always keep up the good work thx.



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08/06/2023

Car good to go thanks you guys.



07/29/2023

Excellent service reliable my Traverse run better than ever.



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07/29/2023

Nice place and good customer service.



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07/13/2023

Extremely nice people, efficient and all around great job!



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07/11/2023

No bull!!! We'll be dealing with them from now on with all our automotive needs failed inspection was quoted a price and time frame price was reasonable and was out 30 to 40 mins of the original time given to get my car back on the road.



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07/05/2023

Excellent service.



07/03/2023

Fink's completed significant repairs on my Dodge Ram. Not only did they do an amazing job, they had great customer service!



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06/30/2023

Friendly Customer Service



06/30/2023

Great timely fix on my AC issue.



06/29/2023

Great place to have your annual car inspection done.



06/24/2023

Had a wonderful experience with Finks- they were able to get my vehicle inspected, replace a headlight bulb, change my oil and have me in and out in under 2 hours all with a reasonable price!



06/23/2023

Great job AC blows cold on my Town and Country van.



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06/23/2023

My first time using Fink's now they have a customer for life. Friendly staff and quick service. Will refer to everyone I know. Thanks a lot!



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06/21/2023

Finks Car Care is the one and only place for our cars. To us, they are family. If you are looking for a welcoming, fair, caring, and skilled business, go to Finks. We have for 35 years.



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06/14/2023

I love Fink's and I HIGHLY recommend that you bring your car in for service. I've been going to Fink's for many years and have NEVER ever been disappointed. I was very comfortable my very first visit to this shop, especially being that I'm a woman and was afraid of being taking advantage of. If you're looking for a friendly, trustworthy, reliable auto repair shop, believe me when I tell you Fink's is the place to go!!!!!



06/13/2023

Stopped by to see if I needed fluid top off for the summer and to check my rear brakes. The cashier was friendly and the service was quick. No issues!



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06/09/2023

Staff friendly & courteous; they are honest & provide great service....have been going there for years!



reviewiconBest auto care EVER!!!!
Tires
06/09/2023

I brought my truck to Finks because I had a nail in my tire. The company that I originally bought my tires from said they couldn't plug the hole. News flash, it was fixable!! I brought it to Finks and they were able to fix it quickly without giving me problems like the other place!! I will be a returning customer! LADIES if you're worried about being taken advantage of by auto shops, come to Finks! They were friendly and explained everything to me, but didn't talk down to me like other shops would. I would highly recommend Finks to ANYONE!!



05/28/2023

Brought vehicle in to assess my A/C system. They were fast and efficient with diagnosis and solution to repair. Thanks



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05/28/2023

Top notch.



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05/27/2023

I have used them for many years, multiple vehicles. They all have been trustworthy, and kind.



05/26/2023

Mechanic Spanky state inspected my car and installed new tire sensors. In and out within an hour!



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05/22/2023

Quick, friendly service.



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05/18/2023

They were friendly and professional my car was serviced and I got it back in a very timely fashion...I will definitely return for car service and recommend to others.



reviewiconA++ 100% coming back.
05/17/2023

Experienced shop with friendly people. No BS. Straight shooters here.



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05/09/2023

Great service and timing. In and out. Wonderful. Thank you guys!!!



05/09/2023

Great service



04/28/2023

Took my car in for inspection, and general maintenance. Great people, friendly, welcoming. And overall great service.



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04/26/2023

Very professional staff. Great service. Will recommend this business to those that need it.



04/21/2023

Fink's is a shop you can trust. I have been taking my car there for years. Whether it's a leaky tire or something more serious, the mechanics get you in quick (frequently same day) and fix it right. I highly recommend this business.



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04/20/2023

I have been bringing my vehicle here for a while! I live nearby, and it's so nice to have a trustworthy auto repair shop in the neighborhood. I would recommend them, as they're fast, reliable, and cost-friendly compared to other repair shops.



04/19/2023

Coolant flush and refill.



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04/17/2023

As always very professional and personable. My car was towed into the shop repaired in the same day. Great to support a local business. I would and do recommend them to everyone that need auto care.



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04/13/2023

Slow but good service thank you



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04/05/2023

I had my car towed here and the very next day I got a call from the shop letting me know that they will run diagnostics and let me know. It was nice to know that the car was just not sitting there.



04/03/2023

About a week ago I took my car to Finks because I had a continuous ticking noise going on when the key wasn't in the ignition. All that ticking wasn't good for my battery life and I'm no mechanic so I took it to Finks. They called me in a couple of hours and said it was ready. I was back on the road again and so far so good. When your car acts up that "Stinks". So just take your car to "Finks".



03/31/2023

I took my Mom's truck in to get a wheel alignment done. Friendly people, good prices and great service. I got a few estimates for some other repairs needed, so I will be back.



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03/30/2023

Excellent customer service! I brought my car in to have a service done that was recommended by another auto repair shop. After diagnosis, the technician couldn't find the problem. It was explained that there was no problem that needed to be repaired. I appreciate the honesty and explanation, and NO CHARGE. I will be returning for any car maintenance.



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03/30/2023

Excellent and fast service



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03/29/2023

Great service and friendly people.



03/24/2023

Replaced A/C Relay. Air conditioning is working like it's brand new. Fink's is always fast and gets the job done for a fair price.



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03/23/2023

They were very informative.



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03/23/2023

Was contacted quickly with what work needed to be done. I was given a complete breakdown of cost, reason for service and nothing was hidden or shady. Was able to pay over the phone since I was at work and it made it so easy. Once work was completed I received a follow up to make sure I understood what was done and given a very detailed breakdown again. Everyone I spoke with was polite, kind courteous and professional.



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03/22/2023

They're a great service to deal with. They were the only on in the area that I could find that could fix my vehicle with the interlock device on it. Great job guys hope to do business with you guys in the future I would highly recommend these folks to anyone that needs their service!!!!



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03/21/2023

Always pleasant every time I visited thank you.



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03/20/2023

Very informative, kept me in the loop the whole time. Very polite from the tow truck driver to the front desk.



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03/18/2023

Quick in and out service.



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03/15/2023

They got my parts in quick and I was told that it was going to take 2 1/2 hours and it was lees time then I was told. I got in and out



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03/11/2023

Great service and reasonable prices.



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03/04/2023

Very patient and helpful staff. They perform the work quick with reasonable prices.



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03/03/2023

We have used Finks for many years. Always good service and honest people.



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03/03/2023

Communication was clear and concise. Work was done in reasonable amount of time.



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02/28/2023

Great customer services.



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02/23/2023

We go here for our car needs. Love the crew that works here. Very pleasant people with professional service both behind the desk and the Mechanics! They make you feel welcome and don't mind answering any questions you may have. They get work done in a professional timely manner and price is good! Highly recommend. Thanks Fink's Car Care crew! We'll be back!!!



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02/16/2023

Front suspension parts replaced very fast and professionally done. Very satisfied and will return for repair work in the future.



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02/13/2023

Front desk lady made me feel like I was fully taken care of. She called me when everything was finished. My work vehicle was out front waiting when I arrived. Will definitely come back. Thanks



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02/03/2023

Very friendly and professional. Very pleased with the work performed.



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01/27/2023

Performed Virginia State Inspection on wife's SUV needed third brake light replaced, was a hard to find dealer only expensive part that wasn't in stock, they ordered it and installed quickly once it came in. Made a difficult situation as painless as possible. Staff was friendly and helpful.



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01/26/2023

Came in for walk in state inspection, sat for 20 minutes waiting and was out. Good service and nice people!



01/25/2023

Had starter replaced. Fast & friendly service. Would use them again for any car issues I have going forward.



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01/24/2023

As usual I always receive the best car care. The staff is very courteous and helpful. I have been a customer for many years and I highly recommend Fink's to family, friends, and acquaintances.



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01/18/2023

It was good. Except for wait time for parts to get there. They were very nice.



01/16/2023

Fink's came to my rescue to solve a windshield wiper issue. Service was quick.



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01/14/2023

Great customer service, very polite! Jack was awesome getting the work done on my son's vehicle!



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01/11/2023

Fast finally professional. Great value for the front in alignment highly recommend.



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01/09/2023

Alternator



01/07/2023

They did my state inspection. They were fast and very efficient with excellent service will go there again.



12/31/2022

I had the front upper and lower ball joints replaced, the work was completed the same day! Great place for any repairs!



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12/30/2022

Quick and efficient service.



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12/28/2022

Great place for your car or truck needs!!! Excellent service and fair prices!!!!



12/25/2022

They replaced my rim, rod and replaced the wires to the battery. As always they did an excellent job.



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12/22/2022

Integrity is a powerful characteristic that many don't have, but is a must in everyday life! Automotive Industry has a bad stigma because of that! Most companies are more concerned about their needs and not customer. Jack Swayer and his team provides excellent customer service and ensure that you get what you need. They ensure that you understand what's going on with your vehicle and advise you of what you need to keep you vehicle performing better than expected. Thank you for all y'all do and keep up the excellent work!



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12/16/2022

Work done same day, was told about 2 hours and they finished in 1 1/2 hours. I am very satisfied and would use their services again.



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12/13/2022

I have always had a good experience with the staff and mechanics at Finks. I like the friendliness of the people, the services on my vehicle has been good, never had to take my car back for work to be redone, problem solved first time. Their prices are reasonable also.



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12/11/2022

Great customer service. Jack is always very good and explains everything very well.



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12/05/2022

All of the employees were professional, and pleasant to deal with. All of my service was preformed in a timely manner. I'm very satisfied with the services preformed, and would recommend everyone to take their vehicle to Finks for excellent service.



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12/05/2022

Incredible customer service. Honest and trustworthy! Our family will always go here!!!



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11/29/2022

It's always scary when taking your vehicle to an auto shop! But I must say Finks is definitely alright by me. You are greeted as you walk in & they were polite & I'm so glad I decided to take my truck there. Thanks to Jack for breaking everything down to me explaining the issue about my truck & providing great service. I shall return for all my auto needs.



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11/24/2022

This is a very professional business, I watch how they took the time to explain every detail of what was needed to repair you car and a breakdown of what it would cost, they were just very professional.



11/23/2022

Fuel pump replaced.



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11/21/2022

Finks is the greatest auto repair shop around. The customer service is wonderful. It's so hard to find trustworthy shops and they are amazing!!



11/14/2022

They were so easy to work with! My 89 yr old dad's car had low pressure in the tires and one really low. The caregivers were afraid to drive it so I needed an expert to check it out. Fink's Auto checked the air pressure and made it safe to drive. Thanks for your great service!



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10/29/2022

The staff members at Fink's are very nice, professional, and fair with their prices. They provide excellent customer service. I highly recommend them for all of your car care needs. My Aunt gets her vehicles serviced there and recommended them to me.



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10/27/2022

Great staff and technicians



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10/27/2022

Replaced alternator



10/19/2022

Very polite and professional employees, I got a oil change and the service was excellent and not along wait, I will use them for all future car repairs and oil changes.



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10/14/2022

I really needed to find someone right away that could be trusted to fix my daughter's car. I went to school with one of their relatives so I knew this place have always been a trustworthy business for the community. so I called them right away I got an appointment immediately. Her car got picked up (so convenient that they had their own towing company)as soon as they were done in a couple of hours, we got the car back everything went through perfect and I really appreciate them. I'll always think of them first for my car needs and recommend them to anybody.



10/13/2022

Replaced headlight.



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10/10/2022

Awesome



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10/07/2022

Excellent service and craftsmanship! Timely manner and awesome costumer loyalty! Highly recommended for any car repair needs!



10/04/2022

They did a good job with the wheel alignment! Keep up the good work.



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09/30/2022

Kind people very helpful.



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09/23/2022

Good service. Thanks.



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09/21/2022

Always honest, courteous, and professional. Finks treats you like family, and we won't take our vehicles anywhere else!



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09/20/2022

They got to the root of the problem and let me know what needs to be done great service.



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09/16/2022

Super nice people always going the extra mile to make sure the customer is happy.



09/13/2022

Came in with check engine light others unable to fix, fixed holes in hoses and got me inspected and on the road! Highly recommend!



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09/09/2022

They were quick, did what they said they would and didn't over charge me. That works for me.



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09/07/2022

Great customer service & car care!!!



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09/07/2022

They were able to get me in same day and in a very timely manner, will come back!



09/06/2022

I had never been there before as I live in Norfolk. They were recommended by a long time Portsmouth resident. My communication with them was smooth and was scheduled timely! My bill was very fair for services and they fixed my battery holding plate (they saw I was missing bolts that hold it in place) without any additional fees for parts or the extra care. They did the work for me quickly and correctly. I highly recommend them to anyone who wants spectacular work, above and beyond service, great communication with best prices for your auto needs. If I need car repairs I will gladly go from Norfolk to Finks.



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09/02/2022

Always willing to take care of my needs. Never willing to give a run around. Clearly tells issues and cost. No mark ups.



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08/30/2022

First of all, Fink's was very very responsive and worked quickly. They were very polite, and handle themselves professionally. Unfortunately, the problem feels better, but is still present. I will continue to use Fink's and I will recommend them to others.



08/30/2022

Dropped my truck off for a front end alignment good price good work and didn't take very long.



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08/22/2022

Service was done in timely manner. They brought me list of what needed to be done and when Work was completed car was running much better. Price was reasonable.



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08/18/2022

Satisfied.



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08/18/2022

Always great customer service. Quality work. Very dependable



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08/11/2022

Went for a really simple thing and I was realistically WOWED! right on guy's!



08/11/2022

Had to have my air conditioner flush and air tube changed out. I left it yesterday late afternoon and was called this morning.. it was done. So far so good.. praying my compressor holds on for a long while.. thank you so much.. first time in 3 years since I've owned the car.



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08/11/2022

Excellence service.



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08/05/2022

Good



08/01/2022

ABSOLUTELY FANTASTIC SET OF PEOPLE TO WORK ON MY CAR. THEY ARE RELIABE AND EFFECIENT. FINKS CAR CARE HAS DONE GREAT WORK ON MY PICK UP AND MY SUV. I HIGHLY RECOMMEND THEM TO THE HAMPTON ROADS COMMUNITY!



07/27/2022

The mechanics very nice did excellent job fixed my car air conditions thanks.



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07/26/2022

Most friendliest people I've met! And reasonably priced.



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07/25/2022

I got what I needed with friendly service.



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07/22/2022

Definitely close to that old family mechanic who always had you covered. Fair, honest, and genuinely down to Earth. Expert skills.



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07/20/2022

Excellent!! Thank you!



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07/20/2022

Thanks Fink's Car Care! Dave Sr, Bow, Dave Jr, Jennifer.



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07/19/2022

Had an absolutely fantastic experience. I expected it to take all day, but my car was done before lunch and there were several clients ahead of me to start. Rainbow and Jack were both so friendly and professional. They were honest and didn?t try to upsell any unnecessary products or services. I will use Finks from now on for all of my vehicle servicing!!! - G Brinson



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07/15/2022

By far the BEST customer service around!! It doesn't feel like a business, they really give you the family feeling and that they really are here for you, that they care more about solving your problem vs making money from it. Definitely would recommend them to any and everyone!!



07/14/2022

The people who work at Fink's have the most marvelous sense of humor, great personalities and awesome customer service. They do everything in their power to help you with your car needs. I moved back to Portsmouth and needed to find a good vehicle repair place. I found it at Fink's.



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07/13/2022

I was very happy with the outcome. Being a Black Female, I feel like I'm being RIPPED OFF when it comes to my car. Here at Finks, they explain and give me the choice. Sometimes I have to get less but they work with me and when I walk out my butt don't hurt as bad.



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07/12/2022

Very friendly and professional staff. Service was very fast. I was in and out.



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07/10/2022

Great customer service, exceeded expected wait time. Cost was fair.



07/10/2022

These guys was great. Never had to go into a auto place before. Always had my father do my work, but this year I had no choose. This guys had me in and out in a hour. Got a oil change and inspection done. Thanks guys, will see you again



07/08/2022

Compressor locked up, Fink's repaired my truck within 4 hours. Awesome crew!



07/07/2022

Finks is run by kind and compassionate people who will go above and beyond the call of duty for you to get you to where you need to be. Recently had an older car with a missing key fob repaired. Gentleman who works there named Rainbow (without my asking) was able to locate a fob and found out what the price would be to replace for me! He solved a future headache for me before I even had it! As long as I am driving a car I will continue to do business with this establishment!



07/02/2022

A family friendly atmosphere engulfed us from the moment we walked through the door! The service was very fast and there were drink machines to use while we waited. The car was clean and purred like a kitten when we got it back after the oil change! I Love my Fink's family!!! And I recommend them to all of you! Come on down to Fink's today! You'll be glad you did!



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07/02/2022

Had a great experience with Fink's Auto Care! Fast friendly service!! Service you can trust.



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07/02/2022

Good Respectful People and Service



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07/02/2022

If you want your stuff done right this is a place to take it very professional Rainbow is the best! When there's a problem they always step in and fix I appreciate their hard work



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06/29/2022

State Inspection. Very good people.



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06/28/2022

We've been trusting our car care here for years and they never disappoint. They are efficient, knowledgeable and care for their customers.



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06/24/2022

Wonderful service! I recently just bought a used car and wanted it to get inspected before I purchased it. The team here is very kind and honest. Definitely recommend this place to anyone.



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06/23/2022

I brought my car in early around 7:30am and within the 1st hour they were able to tell me what was wrong with my car! It was quick and to the point and they made sure I understood the information. They went as far as to even simply it for me...my boyfriend recommended this place and I'm glad he did.



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06/20/2022

Prompt, reasonable, friendly.



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06/20/2022

Fast and friendly service.



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06/14/2022

I have used Fink's off and on for many years, as have my parents. I trust them. They are always friendly, professional and they do exactly as promised. I highly recommend them and if I could give 20 stars I would.



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06/09/2022

As usual this repair shop is the best. Would not consider taking my 2014 NV2500 to another. The techs are knowledgeable and efficient. The owner is a stand up honest and friendly person. Like cheers in Boston. Everyone knows your name and most importantly your ride



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06/07/2022

Have used Finks several times before but this time my wife's vehicle had been in a prominent dealership for routine oil change and was told that a water pump was needed. I took it to Fink's to have it repaired. They called me and informed me there was nothing wrong with the water pump and to come pick up the vehicle. Glad to see integrity still exists in the industry.



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06/03/2022

Excellent service in a timely manner. Pleased as always. Very trusted and dependable services.



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06/03/2022

Fink's Car Care has been my mechanic for around 3 decades. Their prices are reasonable and their work is very good. Their people are friendly and take the time to explain things to you. One time I took my car to them because the trunk would not open and I thought it was a broken latch. The mechanic looked at it and told me that the latch wasn't broken. It was just rusted a little and if I oiled it occasionally, I wouldn't have to spend the money to get it replaced. How many places do you know are that honest? Yep, dependable, honest, and professional. That's why Fink's Care Care has been my mechanic and will continue to be my mechanic.



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06/01/2022

Finks has always provided quality repair service to all my vehicles and to all those people that were referred to them. Best damn repair service in Hampton roads.



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05/26/2022

Really good service. Very courteous and professional.



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05/24/2022

The staff is always very helpful and courteous. The work performed is always high quality. Love going to the local businesses.



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05/19/2022

Called a lot of places and Fink's was the only one who was willing to quote over the phone, could see me the next day and didn't double charge for part removal that would have had to come off anyway to fix my issue. Glad my neighbor recommended Fink's to me.



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05/17/2022

Love supporting my local Christian business and friend!



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05/16/2022

Great car care center. I felt as if Fink's was not about running me through the ringer but just a great family owned business striving to provide great service. I showed up for an inspection and voiced concerns about a tire needing replacement but was told it would pass inspection. Just a honest owned business. I do a lot of my own DIY repairs but when it's over my head it is great to know these guys are in my back pocket ready to roll. They do the job right and at a fair price. What more can you ask for?



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05/13/2022

I was so very impressed with Fink's. This was my first trip there. Very professional and caring staff. Prices very reasonable. Much cheaper than dealership. They will be getting all my repair business from now on. I highly recommend them!



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05/13/2022

These gentlemen were awesome and the service was great and very timely. Without a all day wait. They had my car back on the road in the heavy traffic of Virginia with all the pot holes.



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05/10/2022

Fink's was recommended to me by a work friend and it was great! Rainbow and the team were awesome! He didn't force me into any unnecessary repairs and was very communicative. I will definitely be back for everything!



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05/02/2022

Excellent service.



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05/01/2022

Great as always.



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04/22/2022

These guys went out of the way to make the best of a poor situation and save me as much money as possible. They performed multiple diagnostics to track down a complicated issue, but combined my bill saving me some serious heart break. Give them a visit next time you need mechanical work.



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04/15/2022

They have a warm and family feel! There is laughter with employees which I believe says a lot about anywhere you go! They are genuine and the amount quoted to me was less than half the amount from another car place! I would definitely recommend them!



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04/14/2022

Always friendly, helpful, and reliable. Have been using Fink's for twenty years through several different cars. Highly recommend.



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04/07/2022

Headlights replaced.



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04/01/2022

My car had no power. They quickly diagnosed my problem to be catalytic converters and had it repaired in 24 hours. Awesome service.



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03/30/2022

Always professional, always courteous, always helpful and I always refer people to Fink's Car Care.



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03/29/2022

Every time I bring my car in, the customer service is great. Rainbow has been the man from day one! Always a great first impression!



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03/26/2022

I loved the service. Friendly, encouraging attitudes. Great price.



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03/25/2022

Finks always fast and courteous service!



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03/19/2022

Good professional service



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03/11/2022

Great service, fair prices.


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02/25/2022

Job well done!



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02/22/2022

Wonderful service fixed my brakes although didn't fix the noise my car was fixing and replaced my serpentine belt instead....



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02/22/2022

They fixed the issue with my vehicle including obtaining the parts and getting me out within 2 hours. Two other businesses examined the car but could not find the problem. A smooth operation. I used them many years ago and will again. Highly reputable.



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02/19/2022

The service was fast, efficient, and always friendly. I take all 4 vehicles to Fink's to be serviced since I moved to the Tidewater area in 2018. You can trust them to do a great job at an affordable price.



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02/18/2022

State inspection and check air pressure and rotate tires. Didn't have to wait long. Everyone was friendly and polite. They did a wonderful job.



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02/17/2022

The AC condenser required replacement. The repair was completed fully, promptly, and to my complete satisfaction. Also, this repair was performed for a very fair price. We have been going to Fink's Car Care for many of our repair needs for years, and will continue to do so. We highly recommend Fink's Car Care for all your automotive repair services.



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02/11/2022

As always I have very good car care with Fink's Auto Service. Would highly recommend their service to anyone looking for excellent car service.



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02/10/2022

Great place to take your vehicle. Fair pricing, wont do any work you don't ask for because they think about your financial situation, not just their own.



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02/09/2022

Rápido el servicio y muy agradables los empleados (Translated: Fast service and very nice employees)



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02/07/2022

Excellent service. Customer service was excellent. Service was done in one day. Will be going back for service when I need it.



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02/06/2022

Excellent Service!



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02/03/2022

They were very helpful and knowledgeable. Got my repairs done right away. I definitely would use them again. And recommend them to friends and family.



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01/27/2022

They got it done in an efficient time



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01/25/2022

Helped me with my issue and used there immense knowledge to fully fix my vehicle in less then a day. Staff is very knowledgeable and are always friendly and helpful.



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01/20/2022

Turnaround time was quicker than expected especially with it being a drop off and plus I wasn't in no rush anyway. However, they did a thorough check and diagnostic on my vehicle. I was definitely pleased with their honesty on what to expect for the work that needed to be done. Definitely, will be returning! Thanks to their awesome customer service as well!!



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01/19/2022

Knowledgeable staff. Competitive pricing. Prompt, courteous service.



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01/19/2022

Friendly, helpful. Very competent!



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01/13/2022

Always professional, always courteous, always helpful and I always refer people to Fink's Car Care.



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01/12/2022

I called twice and the clerk that answered the phone was helpful. I was looking for tires and an alignment. They were honest with me when I showed up with two used tires on my front end and wanted an alignment. I don't really need one right now and they didn't try to sell it to me anyway. I love honesty. Thanks so much. Honesty is the best policy. Thanks so much.



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01/07/2022

Yes I spoke to CJ and he was very helpful and understanding, and told me when I decided what I was going to do, to just give them a call and they would do whatever they could to help.



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12/29/2021

Broke down on a road trip in NC. Geico towed all the way from NC to Finks. Car was repaired within a couple hours hassle free event... Reasonable price... no gimmicks. (thumbs up)



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12/30/2021

This place is now my go to! Very honest and professional service. I know many places would have been dishonest and taken me for more but they were upfront about what was and was NOT needed. I definitely appreciate the staff here. HIGHLY RECOMMEND BUSINESS!



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01/01/2022

They are fast. I was in and out. I'm pleased with the service.



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12/29/2021

Best auto shop I've ever been to. Trustworthy, fair prices, excellent customer service and FAST!!



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12/22/2021

I drive all the way back from TX to get my truck worked on here. Best mechanics in the business. I wouldn't trust anyone else.



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12/19/2021

Same day state inspections! Quick and easy, will return back here.



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12/15/2021

Excellent and professional! You won't regret visiting Finks!!



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12/15/2021

This car wash is the best one in the 757. It's cheaper than any other car wash in the area and the area is always clean. Hands down it's the best. If there were more of them in the area everyone one else would be out of business.



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12/04/2021

Very nice and pleasant. Very helpful, I would recommend them to everyone



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12/01/2021

Professional yet personable. Affordable. Would recommend to others.



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11/30/2021

They are always expedient and always friendly. I have trusted their work for many years. Great work at a great price!?



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11/24/2021

They let me know what was wrong and they could not get the part.



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11/19/2021

Always professional, always courteous, always helpful and I always refer people to Fink's Car Care.



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11/17/2021

Great company!!



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11/16/2021

Finks did a great job diagnosing and repairing my car. The customer service was great and repair costs were affordable. I will be bringing my car to them again.



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11/15/2021

I have been visiting Fink's for many years, and they have always been friendly, helpful, and honest. They have exceptional customer service and have "gone the extra mile" for me many times. They provide honest bids with a clear explanation of what is needed. They have my highest recommendation.



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11/06/2021

They are very friendly. I came in for a repair and inspection and they got both done quick within a hour and a half. Highly recommend them.



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11/05/2021

I had them check for an oil leak. They found the problem and repaired with the utmost professionalism. I was very pleased with the service. I would recommend this business to a friend.



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11/04/2021

I was referred to Finks by someone that I work with. I have never used Finks Car Care before, but after moving back to the area I asked for some suggestions and Finks is near my home. I knew from the first time I spoke with someone there on the phone, that this was the place I wanted to take my truck to. The folks there are kind and considerate, friendly and did an awesome job taking care of my concerns. No work was done that I had not previously approved and when things were looked at and evaluated I received a call explaining any other problems found. I wasn't pressured to do extra to my vehicle and the price for all the work I had done was very reasonable when compared to other places that I had been to or had prices quoted for work. I am very pleased with the work that was performed, the price and of course the people who work there. I will be back and I am sure this is going to be my go to Auto Care provider. Thank you to everyone that dealt with me personally and behind the scenes.



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11/02/2021

Great service



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10/27/2021

Very professional, no long waits. Always there when needed.



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10/27/2021

Fink's Auto Repair was truly courteous, forthright & professional. Fink's did not charge me for the engine diagnostic since the engine knock involved the rod hitting against the crankshaft. Fink's rendered the engine not repairable so another engine would have to replace the current one in order to drive the car again. Highly recommend Fink's for service of your automobile.



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10/26/2021

A honest company which aren't many out there. Fink's makes sure your car is done right the first time, they don't try to nickel and dime you.


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10/25/2021

I always have a great experience at Finks. They're friendly and make you feel welcome. I feel confident knowing that I'm in good hands and that they're going to be honest about whatever work needs done on my vehicle. I'm from a very small town and Finks reminds me of home. I love supporting locally owned business vs big chain. I will recommend Finks to anyone who needs work done on their vehicle.



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10/18/2021

Amazing place. Good folks. Highly recommended



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10/18/2021

Finks has been servicing my moms vehicles for years and now they have me hooked! I love how courteous and kind they are, they always remember your name, and always make you feel like your time and business is appreciated! On top of that their prices are affordable, they do great work, and they are not going to charge you or do anything to your car unless you approve. Also they will work out a plan with you to maybe get things fixed later that you don?t need right away, and allow you time to save up for those repairs. But they always let you know what needs to be fixed now and what can wait till later! I love these guys!! And they have the best beards in the business working there


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10/17/2021

My wife's 2012 Chevy Sonic started to run extremely rough and wanted to keep shutting off. They diagnosed the problem and were familiar with the issue. They fixed the vehicle the same day. I would highly recommend this company.



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10/14/2021

Great service at reasonable prices. Wonderful family owned business that delivers excellent service and sustained track record of doing so. Quick turnaround on giving me a quote and then getting the work done. No hard sales to try to sell extra stuff. They quickly came got my car after a near accident when my insurance company tow assist never showed and then got me back on the road. Thanks Fink's!



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10/12/2021

Very friendly employees. Fast service and a comfortable waiting area.



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10/09/2021

Senior and the receptionist went over and beyond their call of duty, I'm forever grateful. Thank you so much !



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09/30/2021

Always very helpful ,people are pleasant and knowledgeable. Work has always been done quickly and professionally. Would recommend Finks to anyone.



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09/30/2021

We had my husbands truck towed there because it wouldn?t start and it was about 9 at night. He called first thing the next morning to let them know what was up, and they had it fixed in a few hours! Definitely will use again if something comes up.



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09/25/2021

Thank you for taking care of my problem. I needed work done in order to pass inspection. I was able to get the work done before the end of closing. The staff are friendly and amazing. I brought my car to them because my mother and father took their cars to Finks. My father is deceased, but my mom is 96. I took her car to Finks up until it was sold last year in mint condition. Thank you Finks, for a job well done!



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09/20/2021

Happy with service, quick and efficient.



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09/17/2021

Went in to have my radiator replaced. Rainbow was very nice and great to deal with. This is one of the few places my mother trusted when her normal mechanic was unavailable so I chose them too. Work seems to have been done professionally, no issues on the way home, and no more coolant leaks! I was apprehensive about the price of the radiator at first, only because I was still in Oklahoma when I first started searching for a new one, but having been away from home (VA) for so long, I didn't take into consideration the fact that things might cost s little more here. All in all,I would definitely take my truck back to them for major repair issues. Thanks for fixing Ruby Dee! ?



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09/14/2021

I use to take my car to the dealership where I brought it but since I took it to Finks like 2 years ago for a oil change, I have been coming back every since. They are efficient and fast making sure they are giving you the correct information concerning your issue. I have no complaints only complements and thank you. Oh did I mention the the customer service is outstanding. Thanks to Rainbow and Jr. y?all make me smile and forget about my issue. May God continue to bless Finks business.



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09/09/2021

Friendly & courteous staff! Very fast service with fair pricing. I will call on them again with my next problem.



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08/31/2021

They were a life saver! My brake was locked up and the fit me in and fixed the problem. They were also polite and professional. I was recommended them to friends and family.



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08/31/2021

Inspection and oil change. It was ready when they said it would be, friendly, good communication. Recommended.



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08/30/2021

Great experience, friendly staff! Had the state inspection done and added on an oil change. I was in an out fast.



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08/27/2021

Friendly and fast. Reliable.



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08/24/2021

We have brought our vehicles to Finks for years. Always satisfied. Reliable & honest.



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08/16/2021

I brought my car in for repair on Wednesday, they fixed the problem and called me to pick up my car the next day. They are very friendly, courteous and efficient. They're an awesome group of workers and I highly recommend Finks for car service.



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08/16/2021

Finks did a great job resolving the issue I brought my vehicle in for repair. Staff is very friendly.



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08/13/2021

Always great service! We don?t take our vehicles anywhere else!



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08/13/2021

Rainbow and the staff at Finks are always awesome! Been a long time customer and will continue to be.



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08/10/2021

Been coming here since 2007 great group of guys who know car repair.



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08/10/2021

Reliable and trustworthy. They do awesome work.


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08/06/2021

GREAT service as always!



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08/06/2021

They're awesome I been taking my car there for years! Nice and clean while you wait old school places !


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08/03/2021

Best day ever. They are honest people. A few months ago I had an oil change at the dealership. I drive a 2009 Toyota corolla. I'll let you guess who the dealership is. Anyway they provided me a list of repairs they strongly suggested I needed done. I decided to take my car to Fink's because the dealership was just too expensive (I'm retired and live on a fixed income). After Fink's looked at everything, they told me my car didn't need any of the thing done that the dealership purposed. The dealership gave me a repair estimate of over $1,000. That's why it is good to get a second opinion. Fink's is the place to go. They didn't take advantage of me and made me feel good about my visit with them. Thank you ? Fink's. Keep being honest. I recommend this place to go especially for women.



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08/03/2021

We always have our vehicles inspected at Fink's. They are friendly and have fair pricing on repairs.



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08/02/2021

I have used Fink?s Auto Care for 5-6 years. They are always professional and honest. They have managed to do quality service.



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08/02/2021

The Finks Auto team are always pleasant to speak with and professional. I moved from Suffolk to Portsmouth a few years back and I am grateful to find a family owned auto shop for my personal fleet.


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08/01/2021

Great very good customer service.


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07/31/2021

I called early in the morning for an appointment and they said bring the truck at 1pm and they'd get it in for alignment. When I showed up at 1pm, they were true to their word and took my truck right into the shop. About an hour later everything was done and I was on my way. Great staff and great mechanics, I'd recommend to anyone.



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07/30/2021

I will return for anything I cant fix. They did a great job and the Man I did business with was very respectful and easy to talk to! Quality of work 10 out of 10!



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07/28/2021

They are so professional and awesome at what they do.. I didn?t expect my vehicle back til about 2 days later? it was done the same day! Everything I needed done.. was done! This is where I will be going from now on.. the prices are reasonable!


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07/26/2021

Took care of my repairs.



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07/25/2021

I found Finks when I moved to the area nearly 6 yrs ago. I'm so glad I did. Never have I felt taken advantage of. The family environment is great. Rainbow and Senior have always taken great care of not jst my vehicle but me as a person. They take true pride in what they do to make things right. Jen even touches base. That is rare to find and a true testament to their superior customer service. My 1st and hopefully last mechanic.



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07/22/2021

Within an hour of calling them the tow truck arrived. My car was ready by 10:30 am the next day. Great service



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07/21/2021

Taking my truck there many times and never left upset , mad or felt robbed ! Quality work and employees who are honest from the start !



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07/19/2021

The people at Finks work hard to provide good service and go the extra mile when necessary. Honesty, fair pricing and good service. That's what I've experienced every time I've had a vehicle in for service.



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07/17/2021

I am so glad I was highly recommended to try Fink's Car Care! I had been going to a different car repair shop for 18 years. That owner retired and I needed to find another honest and reliable car repair shop to patronize. The prior shop referred me to Fink's Car Care and after having my first experience there I can tell you they will have my business for car repair needs from now on. The staff is friendly and knowledgeable. I feel they properly, and most important to me, honestly diagnosed the issue and fixed it right the first time. It is hard to find honest and reliable service now days, but I can tell you I found exactly that with Fink's Car Care!



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07/14/2021

Very professional and thorough.



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07/14/2021

Great service, great people. Highly recommended!



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07/12/2021

Great service, great prices. Unlike some places, this shop won't try to talk you into additional services you don't really need. Rainbow and the team will take good care of you



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07/02/2021

Friendly and Fast. They show personal interest to their customers.



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06/30/2021

What great service! Fink's is the best place to take your car.



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06/29/2021

Good quality great service been going to finx for a while now



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06/23/2021

Rainbow and the staff were outstanding as usual. Great service and the friendly, knowledgeable staff are why I continue to return. Thanks for another job well done.



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06/22/2021

Excellent service. Kept me up to date with progress. Would recommend to others.



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06/19/2021

Great place to take ur auto for an inspection; very honest & fair...they don't "make up" needed repairs. I've taken my car there for the past 3 years, even though I can get it done for free at the dealership...If they recommend it, then it's needed. They treat the customer like a valued friend; best kept secret in Portsmouth! Highly recommend them!!!!!



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06/16/2021

Best auto service center in town!



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06/12/2021

Best place to have your car worked on and state inspection.



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06/11/2021

For as long as we live here we will not be taking our car anywhere else! Aside from the amazing service. Rainbow is hilarious and makes everyone feel welcomed. Thank you again!!! I will not be putting Freon in my car again ?????



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06/10/2021

Very quick, helpful, and genuine.



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06/04/2021

I had a great experience at this shop , front desk super nice , helpful and honest. Got a chance to talk to a mechanic and he told me a great advice about my car issue and how it looked . I so recommend this business



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05/29/2021

Each and everytime I have frequented Finks Car Care ..David..Rainbow and his crew jumped right in and took care of my car in a timely manner. I have had battery terminals made....oil changed..tires rotated...state inspection to a new light kit installed. Each job was done in a professional way..pleasant family members to give your vehicle the best of care and NO WORRIES. I am always made to feel right at home while I wait. David and his family are good Christain people and when you leave they always make you feel like the next time you break down you will not have to look far and will want to return to have your car worked on. Prices can't be beat!



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05/29/2021

I have been with them for over 20 years just like family I recommend them to all my friends took good care of my vehicles...



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05/26/2021

This was my first time going to Fink?s but my mom goes to them all the time. She has always raved about how fair, understanding, and professional they are and she is absolutely right! From the moment I walked in to the moment I left after picking up my car they were kind, super funny, and honest with me about my issue! I will be a lifetime customer now and I can?t wait to take advantage of their services again! It?s usually a horrible experience going to a auto mechanic, but this was the best experience I?ve ever had! And my AC is blasting now! Thank you so much Finks, I?ll definitely be back!



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05/25/2021

I had an excellent experience. One thing that I've come to learn is that the quality of a business is most easily learned from the way in which they handle a problem in service. Unfortunately, my vehicle sustained damage while on the property as a result of another customer, but, not only was the initial job completed quickly and competently, but the service related to the unexpected damage was done with excellent communication, promptness, and the highest quality. Friendliness and professionalism were consistent throughout the experience. Not only do you get excellent service, but experience far beyond what you typically encounter in an auto shop. The advice alone about car care was worth the visit. I highly recommend them.



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05/26/2016

Quick service



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11/23/2016

Good people and they are honest about whatever the problem is.



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02/01/2017

My power steering pump went out, Dave Sr. (owner) told me to bring it by at 1pm. Dropped it off at 115pm, they called me back about 2pm to tell me the price & what needed to be done. Shortly before 4pm, they called to say my car was ready! Amazing fast work & friendly service.



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02/20/2017

Because my daughter got her car fixed there and they are quick and only had her car for 2 days



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02/25/2017

Great mechanics and nice, fair, honest brokers



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04/18/2017

Nice people...they always take care of my trucks very well ..love this place



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05/07/2017

Honest local business helping out the community



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06/15/2017

Good service courteous fairprice know what they are doing



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07/04/2017

Great place to go for inspections. Outstanding service. They always greet you with kind words and a smile



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07/26/2017

They care about you



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08/01/2017

I have been going to Fink's Care Care for the last 8 to 10 years. They have awesome people who are there to take care of your car! I always feel like they look out for me and never felt pressured to spend more than is needed. Nothing but great things to say about them!



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08/12/2017

Good place to get an inspection. Bruce and Mr R. Bow are there to help and get the job done. Don't get me wrong this ain't a fancy dealership with vibrating chairs and a nail salon. The techs and manager are down to earth that didn't sell me a line of bull just did the work and explained what was done. Thanks gents Mr. Integra



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08/12/2017

Great people, I drive to Portsmouth just to take my car to them.



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08/31/2017

Great customer service,services to your vehicle is reasonable, owner has a great personality!



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09/22/2017

Fast and easy



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10/04/2017

Great place to get your vehicle repaired



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10/26/2017

Good mechanics good place to take your car



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11/06/2017

Good experience getting my car inspected. Took a little longer than I would have liked, but not terribly long. They did a good job. Nice clean waiting area, friendly staff. Good overall experience.



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12/21/2017

Great great customer service... I took my truck in on Thursday Dec. 14... It wouldn't stay started I had a few mechanics look over it however they couldn't find the source of the problem so I called Finks Car Care the tow fee was very very reasonable they fixed my truck after going back and forth with the parts store about their product being defective... Long story short they went ABOVE AND BEYOND to get my truck back to me.... They are wonderful and reasonable.... I AM SO HAPPY



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12/29/2017

I've only done my state inspections here, and each time its been a great experience. Thank you Finks.



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01/04/2018

The people who work there are very nice and care about the service they give you



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01/20/2018

I got my state inspection done there, it was so quick and affordable. The employees were friendly. I'd highly recommend this place.



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02/11/2018

The only place in portsmouth that I trust to work on our cars. Always friendly professional service. Would be 5 stars if they did appointments, but always first come first served.



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02/15/2018

Great place



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02/22/2018

Nice place to go



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03/16/2018

Safe place to go and wash your car and very peaceful cameras everywhere



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03/29/2018

Excellent staff ! They treated me like family. Service was great



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04/11/2018

Grate



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05/27/2018

Good group of guys



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05/28/2018

Quality work, fair prices, and one of the only three automotive shops that I trust to do work on my Fleet of vehicles



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06/10/2018

Fair and reasonable. They have many repair bays and stay busy



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06/12/2018

Great service everytime, they keeo it real with you and will work with you.



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07/01/2018

I get my car inspected here every year they are really thorough and get you in and out really quickly



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07/04/2018

These guys are stand-up and do honest work. Rainbow is always ready to deliver. I've been going here for years and I really respect their team.



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07/07/2018

Family owned and operated, they really care about their customers. I brought my father-in-law along with me to get an oil change and they sat with him and talked for a few minutes; he really appreciated that.



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07/18/2018

Finks is great! Transparent ! Affordable! Thank you so much! Yall go to Finks!!



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07/27/2018

Great, honest locally owned.



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10/03/2018

If you are a lady, and want to be treated with southern gentlemanly hospitality.......this is the place to go. Every mechanic was cordial and informative, and work was done right the first time!



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10/05/2018

The staff here rocks



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11/01/2018

Fantastic experience! I Had to have my car towed to the location because it was dead. They called me promptly after receiving the cesar to let me know what was wrong with it. Pleasantly surprised about the cost, they didn't rake me over because i am a woman. Very professional, work was done the same day! Thanks Rainbow and Gang!



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12/13/2018

Friendly and knowledgeable staff. These guys are wonderful. I love coming here.



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12/19/2018

Great service and attention to detail.



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12/22/2018

Great people



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12/29/2018

They get you in pretty quickly under the curcumstances that you might need more than a oil change. I've been there twice. Once for 2new tires and alignment then again for a oil change brake pads and inspection. Very thorough and does great work



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01/25/2019

The mechanics there is real helpful.



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03/25/2019

Have only had one experience so far and that was positive. Went in for a state inspection and was there early, but did not get in the door first. Yet they still did my inspection first. First in parking lot, first served. Am now returning for a used car inspection. Having worked at a car garage for several months, finding good mechanics that only fix what is needed is not easy. Hopefully I have found mine for the next decade.



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03/30/2019

Good service and proficient technicians



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04/06/2019

They do good work



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04/12/2019

Some really good folks, here. They treat you fairly and don't try to gouge you. Great place to take your car if you need it serviced.



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05/12/2019

Got a truck inspected here, great place seem like real honest guys. And I was in and out in a jiffy.



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05/18/2019

The only place I take my cars. The polite and friendly atmosphere keeps me coming back. I was there last week for an oil change and was even complemented on my suit. Prices are fair and work is always fast and top notch. I refuse to go anywhere else. I will be a customer forever.



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06/11/2019

No hassles



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06/24/2019

Great people and service at a fair price!



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06/27/2019

Great place! Quick service and inspections. I'll definitely be back.



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06/27/2019

I didn't have an appt., but they worked me in anyway. My a.c. was messed up, and they fixed it. Relay switch. Very nice people. Good work. Good price. I have a new place to take my care. ?



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07/24/2019

I went to get my truck checked out for cutting off, and they took their time to find out what was wrong with it and they fixed the problem.



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07/25/2019

Fast accurate work, very fair cost and extremely friendly staff. Highly recommend.



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07/26/2019

I was in a dire situation a few days ago. One part breaking on my vehicle caused catastrophic failure in another area. I was extremely stressed out about the whole thing. The staff was very nice and patient with me while I figured a few things out on my end. They finished the job in a timely manner. The level of kindness shown by the staff was like no other. I definitely recommend going to them.



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08/01/2019

Excellent service and great customer service.



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08/02/2019

The whole staff was engaging and warm. Very clean, and the customer culture was relaxed and diverse. Loved my experience.



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08/05/2019

Fink's has always been professional, reliable and friendly. They are honest and won't leave you in the poor house. I highly recommend their services!



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08/07/2019

The staff is always friendly and helpful, makes me feel confident about my car repair service and pocket book. ?



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08/08/2019

Charged a fair price for a difficult repair, and did a good job!



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08/08/2019

Great Family Shop, Dave Sr is the man



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08/09/2019

Always been so helpful and polite when I go in for the Company vehicles. They always try to go over and beyond to get us back on the road in a short time.



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08/09/2019

Great personable service. We love supporting local businesses. Rainbow is a joy to work with on every visit.



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08/14/2019

Great Customer Service! Fast.



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08/22/2019

Quality work with great friendly service.. They've earned a new lifetime customer ?..



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08/23/2019

I?ve been a customer over 10 years. By far the most capable, hardworking and honest mechanics around. They treat you like family.



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08/29/2019

i had work done on my cae by these guys went in for a balance an rotation an found out i had a bent lower control arm . they told me what it was an they can fix it . an were great with the quicknees of me getting mycar back work was done amazingly i feel i have a new car. thank you



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08/30/2019

Very, very helpful with good advice...



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08/31/2019

The best garage I've ever been to.



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08/31/2019

I?ve been dealing with Fink?s for a while now and I couldn?t recommend a better place for your automotive repair needs. They are extremely genuine and honest and do the very best to get you back on the road at the best value. If you want service from a business that you know treat you well and will always have your best interest in mind then go to Fink?s!!!



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09/04/2019

After several personal and business experiences with Fink's, I can honesty state that their caring professionalism, abilities to perform their duties is one of a nature that is above reproach. I highly recommend them to friends and family without hesitation nor concerns and I look forward to our future endeavors.



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09/06/2019

Squeezed my car in for a quick check before traveling during a storm. Minor work done but peace of mind knowing things looked good was comforting. Could have easily sent me away but took the extra time and effort



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09/12/2019

Great bunch of folks at Fink's, always come through for me in a pinch. I've been using them for over 5 yrs now with no complaints.



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09/19/2019

Tremendous customer service. Everyone is very personable. I highly recommend Finks. They have gained a new customer.



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09/20/2019

The people there welcome you into thier shop and you feel like your walking into your best friends garage and thats just how friendly the service really is.



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09/23/2019

Great service.



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09/23/2019

Finks Auto Repair, Portsmouth;great personality understands your situation and gives you the best service when repairing your vehicle. Their pricing is fair and reasonable. Very clean facility.



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09/24/2019

Great, always reliable service. Betty is the best!



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09/27/2019

Very fair and friendly and knowledgable operation. I highly recommend Fink's Car Care!



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09/30/2019

They take good care of you and treat you like family. Their parking can be crowded, but they have room in the back.



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10/03/2019

I showed up expecting to have alot of work done that would have been costly, the guys took me in back and said what I thought was the issue was not, they were totally honest and even recommended a company to solve my problem. Being a local business since 2001, I have run into quite a few companies who would never have done what Fink's did, I thank them and would highly recommend them to anyone wanting honest work done.



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10/06/2019

I been to finks twice in a two week span and service was good and everyone was very nice.



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10/08/2019

Went in for inspection, needed front brakes. They installed new pads and inspected in less than an hour!! Thanks



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10/08/2019

Great customer service. Courteous and efficient. Comfortable waiting area. Mechanics allow customer to see reason for repair .Not my first, nor last, visit



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10/11/2019

Very timely.



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10/17/2019

Knowledgeable friendly and reliable service! A shop that stands for and behind its workmanship.



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10/22/2019

Quick honest guys went for a inspection



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10/25/2019

I have been there twice for work to my car and I was very pleased with the professionalism they showed me and the great service that they did.



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10/28/2019

Friendly service...great mechanics and they get the job done at a fair price I would recommend them to anybody



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10/30/2019

I have been to alot of places but they always do my car right



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11/16/2019

The ONLY place I will have service my Edge....professional, knowledgeable, and " friendly" atmosphere. As woman I'm always on guard for mechanics who try to sell more than needed...... FINK'S didn't do that! Thanks guys for being HONEST & FAIR FORGET THE DEALER ....... FINKS?



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11/20/2019

Family ran business that been around for years. My daddy took his vechiles here. He's gone now. Guess where I take my cars? I take them to Finks. Work trucks and personal vehicles clean up real good at this car wash.?



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11/21/2019

The service was great, fast and the atmosphere was soo welcoming! They have a customer for life!



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11/22/2019

This is the best shop in Hampton Roads. I've been going there for the past 12 years. You Cant go wrong! Nice and friendly, family orientated.



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11/22/2019

I have been a patron of Finks for years, and I love them. The service is top notch, the quality is superb, and the atmosphere is comfy and cozy! "My mechanic is a Fink" for life!



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11/22/2019

I was greeted by a friendly and helpful gentleman. My first impression didn't disappoint. My vehicle was serviced with no "surprises" added to the final bill. The entire staff was professional and knowledgeable. I have already referred my daughter & will be sure to direct others to Fink's Care Care.



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11/23/2019

I have been a patron of Fink?s Car Care for years. They are knowledgeable, well staffed, friendly and they perform state inspections. I recommend Finks very highly and believe that if you use their services, you will become an outspoken fan of theirs as well.



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11/23/2019

Great place I highly recommend. Very friendly and professional. I didnt take enough cash to fix my car and the manager literally let me drive their company truck home to get money to fix my car..that is going above and beyond to me..I highly recommend this place.



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11/25/2019

Fair dealing, great service, would recommend to friends or anyone.



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11/27/2019

Great service. Fast return



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12/03/2019

We always have our vehicles inspected at Fink's. They are friendly and have fair pricing on repairs.



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12/04/2019

The only plAce i trust to take my cars to, any make and model, they are always able to fix my issues at the best prices , they will not try to rip u off with extra repairs that car doesn?t need ... best place in hampton roads alot more good stuff to say ull experience it when u visit them FINKS CAR CARE the right place to get work done on ur car



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12/19/2019

Extremely friendly, had an appointment available the next day. Convenient night drop box. Great service and reasonable price.



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12/20/2019

Great people who care about their customers. If there is a problem, they fix it.



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12/22/2019

Fast and great service! The team members are always wonderful and friendly.



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12/23/2019

Had my inspection reinspection done today on my Volkswagen.Much respect for this shop and the treatment of it's customers. First time customer but not the last time??



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12/30/2019

I am so thankful for the honesty and integrity of this amazing service station. I am so thankful when I drop off my car for either maintenance or repair work that I am going to receive quality work and when I drive away I know I am safe to drive my car again. I highly recommend them to anyone who needs repair work or even just an inspection. They are a top notch garage.



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01/04/2020

Always a great experience at Finks Car Care! (Today I had my brakes and rotors replaced) I've dealt with Rainbow in the past and today Jr. Both very helpful, honest, very polite, respectful and I will continue going here for my inspections and auto repairs. Also VERY reasonably priced! Thank you for your great service Finks Car Care!!



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01/07/2020

Very friendly and fast service!



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01/08/2020

Great place to take car for inspection suggest getting there early right when they open also put your name on list as well



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01/08/2020

Great place for service



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01/09/2020

In and out while just passing through in under 3 hours.



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01/12/2020

Love This Place The Employees Are Great & Very Helpful. !!! Keeps My Car Clean !!



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01/26/2020

Great environment and awesome service with a kind staff.



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01/29/2020

I would recommend Fink's Car Care to anyone without a doubt! Very professional and reliable. The best customer service and reasonable prices. My go to Car Care shop from now on!!!



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01/31/2020

Finks is the only auto shop that mother uses and I see why. I?ve gone to them on two separate occasions and have gotten nothing but exemplary service. The staff is one of a kind incredibly personable and all of them are sweet! Really feels like they?re taking care of you as a family member and not a customer/guest. If I could give them more than five stars I would!



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01/31/2020

Very nice and pleasant and fast



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02/05/2020

I?ve been coming here since 2014. Even after moving to Yorktown, I still make the drive down just because of the incredible service and staff. I honestly can?t say enough about how well they?ve treated me over the years. I highly recommend them to anyone looking for great service.



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02/08/2020

Great staff great price the besr of best Auto care in the United States



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02/09/2020

Friendly and honest!!!



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02/12/2020

I had an issue with my car battery dieing. They found the problem and fixed it quickly and the price was well below what I was anticipating. I will definitely be back if I have any issues with my car.



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02/13/2020

Senior and Rsinbow were professional in informing of what they did to my truck and in helping me to set a maintenance program . As always they allow you to feel relax and comfortable in knowing that your vehicle is in good hands. Thanks guys, awesome job. Bama



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02/15/2020

These guys are top notch. Straight shooters who won?t steer you wrong...and made my truck steer right!



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02/18/2020

I appreciate the service



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02/20/2020

Got me in and out quickly with oil change, tire balancing and rotation.



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02/21/2020

Excellent service and very friendly staff!



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02/24/2020

Friendly and thorough. It isn't listed on their website under the hours but they are closed the second and third Saturday of every month.



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03/02/2020

Inspection went well, everyone was professional.



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03/05/2020

Great group of people at finks. They are the only people that I will let work on my cars. Rainbow and Dave are the best. Thanks for 10 years of great service.



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03/06/2020

I love that they get down to the nitty gritty to find out what?s wrong with your vehicle and explain what?s wrong and what needs to be done in a timely manner.



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03/06/2020

Rolled my car to their shop 30 minutes before close. They immediately got me in and back on the road in an hour great service and my bill was $30 cheaper than they thought it would be



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03/10/2020

As always I get great service and the guys in there know what they are talking about. The bill was less than expected and it didn?t take as long to repair either! Been a customer for years and I keep going back because they do you right!



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03/12/2020

Was in and out for an alignment and they also told me what else was wrong with my vehicle.



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03/12/2020

I love you guys, Rainbow is the best, they always take care of me, customer for life



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03/12/2020

Quick diagnosis on my truck, and had it out the same day. Fair price based on other shops that were asking for more. Would recommend to anyone.



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04/01/2020

Whenever I've gone to Fink's they have provided high quality and speedy service at a fair price.



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04/13/2020

Fink's is the best place I have taken all my cars for service. Honest & fast service. I recommend this shop to people I know. Keep up the great work! Thank you! Kevin L. Jackson



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04/24/2020

They are very friendly and professional and the work done was great and very reasonable



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04/30/2020

The most honest, professional establishment I?ve been to. Fink?s was recommend to me & I will recommend them to anyone that needs their car taken cared of. Thank you for everything!



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05/01/2020

Always a pleasant experience very nice friendly customer service ?



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05/05/2020

The guys are funny and always providing great customer service .



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05/06/2020

Great guys!!! Answered all questions!! Felt very comfortable leaving there!!



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05/07/2020

Great service and affordable prices



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05/08/2020

Very fast one call and they had me ready to go thanks y?all



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05/08/2020

Best shop around!



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05/13/2020

Went very well very nice people very courteous I would take my car there again and I probably will



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05/21/2020

This is a great family owned business! I have used them for years and will continue to do so!



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05/21/2020

I have taken my cars and trucks into Fink's shop for maintenance and inspections for many years and trust them implicitly to do repairs at very fair prices. Highly recommended!



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05/22/2020

Quality people. Quality workmanship. They did what needed to be done in a timely and professional fashion.



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05/28/2020

I have been dealing with these wonderful folks for over ten years. My husband passed away and they have stepped up for all of my car care needs. Trustworthy and professional always?



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05/31/2020

Fast courteous service. I will definitely be a return customer!



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06/03/2020

They are the best they tried to fix a problem that another shop couldn't figure out after 3 weeks



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06/16/2020

I needed an inspection and an oil change. I arrived early and literally was in and out in less than an hour! I've never had a bad experience there. I trust them for my auto service. Mr. Patrick and his team treat their customers like good friends/family.



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06/19/2020

Had to replace all 4 tires and get an alignment. They didn?t pressure me into getting anything extra, they had me in and out within 2 hours, and they were very kind and helpful. This location is honest and thorough. They are good people.



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06/22/2020

Every time I need work on my cars I will be using Fink?s car care. They are courteous, they take the time to explain the work and give you options that most mechanics don?t give. Their work is exceptional.



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06/24/2020

Honest, I get my car inspection done there.



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06/26/2020

Very good people to work with good work and quick.



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07/01/2020

Dave and the crew get the job done right and always look for ways to save you money.



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07/10/2020

Service was fairly priced and I didn?t feel like they were trying to take me for a ride! Attendants were professional and got the job done in an extremely timely manner!



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07/12/2020

Very honest and knowledgeable!



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07/12/2020

Very informative & extremely nice..which is hard to come by anymore!



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07/14/2020

Very friendly courteous kind and caring Associates in customer care fantastic people



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07/15/2020

Brought my truck in for a oil change and inspection. Was greeted as soon as I walked in and helped quickly. Very courteous professionals. Very reasonably priced and very fast turn around. Can't recommend them enough!



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07/20/2020

Very friendly and professional staff



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07/21/2020

Honest. Fair pricing. Much more reliable and personable than the dealership.



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07/22/2020

I definitely recommend this business to anyone who needs care care! When I called, I was able to get an appointment for the very next day for A/C service during the hottest season of the year. They were friendly, quick, honest, and fairly-priced! They had a steady flow of customers in and out of the shop that had a family business atmosphere. We will definitely be back for any other care care needs.



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07/24/2020

Finks are always kind, honest and fair!!! And I am forever grateful for that type of service. Great job to each and everyone who has a hand in the day to day movement of the company. From the front desk all the way to the mechanics!!



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07/24/2020

They are there to help people out with automotive issues. They?re very friendly and treat you like a great friend.



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07/24/2020

Never nice friendly guys without flirting. Since my father passed I always worry about getting ripped off & taken advantage of when it comes to car repairs. These guys were honest they didn?t give me a list of nonsense they didn?t find a problem and that?s what they told me they did what I asked at the price I was quoted. THANKFUL!



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07/26/2020

Awesome group of people....got me in and out in no time...thx guys and gals



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07/27/2020

Great service will definitely go back ?



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07/28/2020

Another car repair shop told me I needed a new or rebuilt engine for my van at a cost of $8900. I called Finks and they quoted $6900. I went with Finks. While at their shop they determined that I really didn't need an engine. Mine was ok. They repaired my van for just over $200. Finks is an honest and professional shop.



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07/28/2020

Been going for years. Best customer service. Friendly staff. Quick service.



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08/10/2020

Great place, fast service, friendly people. Will deff go back! They do state inspections.



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08/21/2020

Very knowledgeable and honest. Not trying to rip you off. They advise you on potential concerns, but don?t force unnecessary repairs.



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08/27/2020

Great people great knowledge about cars would recom mend it to people to go there



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08/27/2020

The staff was very nice and helpful. I would highly reccomend them.



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08/31/2020

Always great service



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08/31/2020

Always professional always courteous always helpful and I always refer people to Fink's Car Care



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09/03/2020

Fink?s Car Care was professional and personal while providing me with quick and effective service. They offered me advice on how to better care for my car on a day to day basis and my current car problem was quickly resolved. I would highly recommend their services to anyone!



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09/08/2020

I have been coming here to get my car serviced for a few years now and I am always satisfied with the job done. They are wonderful, skilled, and courteous people.



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09/16/2020

They have always been on time very courteous and always done a good job and the personnel especially rainbow is wonderful to work with and talk to



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09/17/2020

Went to Fink's for an oil change. Checked in at 0740, and was done by 0820. Great service, friendly staff, I highly recommend Fink's for all vehicle work.



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09/21/2020

Been going to this shop for years. My dad and uncles always used this business. Always good service. Friendly professional mechanics and the front desk guy is the best!! I?ll always support Fink?s



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09/23/2020

I have known David Patrick for many years. He has always treated me fairly and honestly. I continue to bring him my cars because I trust him to do a good job. He does not disappoint.



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09/24/2020

Fantastic ?? Came in smelling gas fumes inside our 07 Tahoe. They had to drop the Fuel tank, replace the fuel pump, and the corroded fuel lines. Same day service too!



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09/25/2020

They are just like family. Great service they really know what they are doing.



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09/29/2020

Friendly people are always helpful



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09/30/2020

The job was done right the first time , on time and at a very fair and readonable price. Great work, great service, great people. I am totally satisfied and definately recomend Fink?s for everyone who needs auto service. Five stars and two thumbs up !!!



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10/02/2020

The Fink?s team is top notch! They worked with us in a pinch to get the job done well!



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10/03/2020

Great experience, great service, and great people! I would recommend this place to everyone!



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10/05/2020

Good service! Had me in and out.



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10/05/2020

I am new to the area and Fink's had very good reviews. I called about my 05 Mercury mountaineer needing the harmonic balancer replaced. I was told to bring it in to be checked out. They looked at it and told me that they could do the work and have it ready same day! The guys are very friendly and helpful and the prices are very reasonable! This will be my go to shop as long as I'm in the area!



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10/07/2020

Rain bow and other are great ..



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10/07/2020

Always fair and reasonable Family



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10/12/2020

Thanks for the fix on my back door guys.



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10/13/2020

Never had any complaints about Finks. They do a good job for a reasonable rate.



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10/14/2020

I've been bringing my vehicles to finks for over 20 years and have allway been satisfied with the service I receive. I have recommended many people to them over the years and all have had an excellent experience.



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10/15/2020

What great service! Fink's is the best place to take your car.



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10/17/2020

Replace vacuum leak did Diagnostics town all problems taken care of would use them again



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10/21/2020

i know and trust this place they have excellent customer service they are knowledgeable mechanics



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10/21/2020

Got a state inspection done in less than an hour



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10/25/2020

Best service around. Highly recommend..



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10/28/2020

This is a nice, honest and hard working company. They treat you like family and have your best interest at hand. I didn't feel like I wasn't important. They actually listened to me and called me back to ease my mind and situation. I fully recommend them to all single females. You can honestly trust that they will not rip you off!!!!



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10/28/2020

Great service



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11/04/2020

They were great



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11/12/2020

Thanks so much! Good visit. Appreciate the service.



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11/16/2020

As soon as I walked in, I was welcomed and received great service! They didn't stop until they found out exactly the problem was with my car and saved me alot of money!!!!



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11/19/2020

Great atmosphere very friendly to all that comes through the door. RAINBOW gives great service never over promise or under deliver. I left my church van in his hands to give more attention to make sure if gets done efficiently for my inspection. As a Pastor i can share with my congregation about our new home for auto repair services because we have been burnt by so many others. God will lead you like a Shepherd leads sheep when they are lost. Will recommend ? ? ? Pastor Joseph Byrd Pentecostal church of Deliverance



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11/28/2020

Very courteous staff, friendly, quick, and efficient. All things needed for vehicle maintenance!!



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12/04/2020

Nice



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12/04/2020

Great service, very easy to work with!



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12/09/2020

Excellent & Timely service. The Service Tech named "Rainbow" is great!! I'm definitely a regular customer for life.



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12/11/2020

I was very happy and will be going back soon. Thanks to the workers for helping me out i really appreciate it.



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12/11/2020

Friendly and professional



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12/18/2020

Never been disappointed with the work or cost! That?s why I?ve been a raving fan for over 25 years.



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01/06/2021

I need a tow and a tire and this company was able to help me out. Lovely group of people. Consistent with their work.



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01/08/2021

Great service Great customer service



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01/09/2021

Always a Good Tow & Very NICE People !!



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01/11/2021

Great customer service! Awesome place!



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01/11/2021

Drove from Norfolk to over here customer services was awesome. Two guys at the front desk made you laugh your whole visited. Didn't even notice you where waiting on your car. Update on the car the whole time visited will be coming back definitely worth the drive.



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01/16/2021

This place was awesome! They were able to diagnose my problem that I?ve been having and no one else was able to figure it out! Definitely know what they?re doing!! Will be a forever customer.



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01/26/2021

It was my first time using it but the previous owner of my vehicle only brought it to them and I see why they were very knowledgeable and they were family friendly and can personally recommend other places like them that do perform other excellent services for your vehicle like upholstery. I will definitely keep coming back to them from now on. They show that they do care about your vehicle and you.



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01/29/2021

The service was great, they were respectful, clear on what the problem was and notified me whst needef to be repaired.



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02/01/2021

I have been coming to Finks since before I could drive because they are the only place that my family trusts. Rainbow and Jim are fantastic and the rest of the guys are awesome. Will always bring my car to Finks!!!



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02/01/2021

Great bunch of guys . Get you in and out



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02/04/2021

Everyone there was really friendly and kind. I got two vehicle inspections, and oil changes with a few other things and I was in there less than an hr. Granted there wasn?t a lot of people there. Prices were great and will be back.



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02/07/2021

Good job



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02/08/2021

I have always gotten good service at Fink. My mother's goes to them so I started. Mr. Rainbow is so funny and a joker. Alway a service with a smile and a knuckle shake. ?



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02/10/2021

Nice place to go when I'm not sure what's going with my car.



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02/17/2021

Friendly and professional. They informed me the approximate wait time for the work and were finished on time and at a good price. Work was excellent.



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02/24/2021

This is a one-of-a-kind auto business. It is a godly place and a family owned business that always treats you like family. They give you the best prices as possible and try their hardest to work with you



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02/24/2021

AWSOME: These guys are professionals and they have genuine care for the customer regardless to who the customers are. I have taken my vehicles to Finks for a long time they have always been completely square with me. Their work is great and they explain everything to you before they do the job. I will continue to take all my vehicles to Finks. They care about the customers. Goodby dealership.



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02/26/2021

After dealing with Fink's, there's no where else I will take my car unless it's a dealership for warranty work. Fink's takes care of all my vehicles. They don't give you a run around, they're honest and look out for your best interest. They're affordable and do excellent work. They are trustworthy and their knowledge is extensive. To top it off, with Rainbow as the face of the company, I'm in love. He is the sweetest man and a downright respectful southern gentleman. For affordable prices, honest feedback, and honest, excellent work, Fink's is the place to go!!! Thanks y'all for EVERYTHING!!! ?????



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02/26/2021

Always friendly and helpful in keeping customers vehicles safe and reliable at a decent price!!!



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02/27/2021

Excelent,great service!!



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03/03/2021

good people, great service



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03/05/2021

I would recommend anyone come here because they are professional and they are very welcoming and very funny



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03/11/2021

Friendly staff, knowledgeable, great deals.



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03/11/2021

Absolutely love this place! Great people and great service at a good price! I needed an oil change and state inspection. They let me know what needed to be fixed for inspection and told me my brakes passed but needed to be replaced by my next oil change. Thanks for keeping my car going and keeping me and my kids safe!



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03/12/2021

Customer service is great! They got right to the issue on my car, a fix I thought was going to cost me thousands ended up being more affordable! They gained a loyal customer



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03/12/2021

The best place in Virginia to get work done on your car. It?s worth the drive-literally!



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03/19/2021

Everyone is so kind especially the manager. He is so caring.and informative.



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03/24/2021

Went in for a inspection and even though they were busy they were getting the vehicle in and out as quickly as possible and were doing the work the right way



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03/25/2021

Professional and down-home friendly! I needed both radiator hoses replaced. Everything was quoted in advance and done as promised. I had enough knowledge to know they were treating me honestly and fairly, so I consider them female friendly. No one tried to talk down to me or pull the wool over my eyes. This is a great, upstanding facility.



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03/26/2021

Always good service and easy to work with



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03/27/2021

Finks is the real deal nice people did a very good job in a efficient time on my car go finks



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04/01/2021

I called Fink's on Monday (March 29) and asked if I could have my car serviced there. I thought it was the fuel pump and was told that they would look at it that afternoon. I was called at 4:30 pm and told that it was the crankshaft and the camshaft and it would take about 4 hrs. to repair and quoted a repair price. They worked on the car and it was ready on Wednesday evening. Eventhough there was an additional problem the original price quoted was what I was charged. I would also like to say that Rainbow was very professional each time we talked and answered all questions I had and made me feel at ease. I will definitely return in the future (but I hope I won't have too ?!)



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04/06/2021

Excellent staff & quality of work very pleased would recommend to others



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04/08/2021

Finks did a great job resolving the issue I brought my vehicle in for repair. Staff is very friendly.



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04/09/2021

Great, fast service. Friendly and helpful staff. Great pricing.



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04/09/2021

Always pleasant and inviting.They always do an excellent job and gives good advice on your ride.Thanx Fink's



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04/12/2021

Diagnosed and fixed my wheel sensor issue.



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04/14/2021

Fast, friendly, did what I needed done.



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04/22/2021

Friendly. Great service.



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04/23/2021

Came home to visit my mom and went to get a few things done on her car as a surprise to make sure she has a safe vehicle. Wheel Alignment, Oil Change. Very Professional. Most definitely will be returning in the near future. Thank you!



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04/24/2021

Great service!!



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04/27/2021

Always satisfied with the price and service ...



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04/27/2021

My dad dropped my car off this morning and gave Mr. Rainbow (guy at front desk) my keys and informed them of what I wanted. Mr. Rainbow reached out to me to tell me what was the issue with my car and what it would cost. At the time I was at work and asked could I give him a call back. He then advised me to take my time which put me at ease because I was anxious about getting my car fixed. Called back on my lunch break and paid for service. Mr. Rainbow was very patient, informative and helpful with any questions or concerns I had. My changes of using Finks in the future is 100% a guaranteed yes. I trust my car is in great hands. Congratulations on your new customer ME!!



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05/04/2021

Experience and commitment to excellence. Reasonable prices and great work



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05/05/2021

A The people are great and so is their work



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05/07/2021

Awesome service



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05/09/2021

This place and atmosphere is wonderful. I come here each year just to get my state inspection, wonderful people



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05/13/2021

All around great people. Down to earth. They care about their customers. Only place ill go for a state inspection.



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05/18/2021

Very nice they came to my need when I need them



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05/19/2021

Dropped my car off to be inspected. Did not try to upswell me on any repairs and got me out the door. Great experience, hope to do business again!



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05/20/2021

Always great service!



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05/20/2021

Good mechanic and reasonable price for parts and labor.



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05/05/2021

Love the walk in service. Very quick, reasonable prices, and friendly staff.


04/14/2021

Great work!



reviewiconAccommodating
Car & Truck Care, near Portsmouth, VA
04/07/2021

They were very accommodating even though they were very busy they were able to fit me in did a very thorough job in a very timely manner very professional yet personal at the same time I strongly recommend them.


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04/01/2021

They do good work in a timely fashion!


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04/01/2021

Great Customer service. Atmosphere was great. You don't find this in a lot of place's now day's. With everything we ALL are going through. Thank You.


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03/25/2021

Great staff and service. Always bring my vehicles to them.


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03/25/2021

Make them your go to car shop.


reviewiconAmazing Service
03/15/2021

Excellent service!! Fair prices... Highly recommended!


reviewiconFast and Courteous
03/09/2021

Quick service and repaired under budget.


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01/21/2021

Very friendly and knowledgeable. If you want excellent service, this is the place to go.


reviewiconMy Go-To Place
Car & Truck Care, near Portsmouth, VA
01/18/2021

I have been using their services for many years. I have always trusted their honesty about my vehicle and what repairs were needed. They are up front about when to expect my vehicle to be done, I don't believe they've ever missed a time line yet. I would recommend them to a friend.



reviewiconTrustworthy Mechanics
11/27/2020

Honesty, professionalism and fair pricing. That's what I've come to expect and get when my car is being serviced at Fink's.


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10/20/2020

These guys are amazing! I got my car inspected there I had a few issues and they fixed them all at a very reasonable price. One of my tires kept going down and because I work odd hours I wasn't able to get it back quickly I took it in and they fixed it for me right away! So wonderful of them! Rainbow is the bestest!


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10/06/2020

Friendly people with wonderful customer service and very reasonable prices. Called when they opened up and had my car serviced in just a few hours. Rainbow the front desk man was extremely thorough when explaining what was going on with my vehicle. I highly recommended Fink's and I will be going back!


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09/28/2020

For anyone who needs the state inspection or other things like oil change in Portsmouth, VA, I recommend this place.


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09/28/2020

The service was extremely good as always rainbow always on top of everything


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09/02/2020

Nice people. Fast and reliable service.


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06/25/2020

Very fast add, do good quality work. Thank you very much!


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06/15/2020

Very NICE ,I felt welcome.... HONESTLY! I NEVER ONCE FELT UNCOMFORTABLE because of my skin color...HE TALKED TO ME, & he felt LIKE FAMILY to me ... THANK YOU!


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05/05/2020

Good service,fair prices.


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05/05/2020

The good folks at Fink's have always treated me as a valued customer and provide excellent work.


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04/27/2020

Cheerful, Friendly and Great Customer service.


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04/08/2020

Fink's is always fast and professional. The work is done right and Rainbow is always there to make you feel at home.


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03/27/2020

Great service and great people willing to help out


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03/25/2020

Great guys, always a fair price, that they will work with you on. Love those Finks!


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02/06/2020

Family own and operated. They know me by name. They go the extra mile to help. A pillar of the community and friend of the elderly.


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01/24/2020

Great conversations with Mr.Rainbow every visit. The service is beyond customer care and the mechanics always do an awesome job.


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01/06/2020

My wife's engine oil cooler in her 2010 Chevy Aveo wasn't working and oil was mixing with the coolant. Took it to Fink's and they fixed it right up.


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01/06/2020

Awesome mechanics. Everyone there is super nice and fair prices for the work. Been going there for five years. As long as they are in business I will always go there.


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01/06/2020

Tall order. They do the job right the first time. They have been my "go to" automotive repair shop for over 30 years. Enough said.


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01/06/2020

Awesome business! Very professional and helpful.


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01/06/2020

have been taking all my vehicles to Finks for years. They are the most honest and hardworking shop around. I have never been less than 100% satisfied with their work and they treat you like family (the good kind of family).


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01/06/2020

Always great service, highly recommend!


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01/06/2020

AS USUAL !!! Very professional, work done in a timely manner and always at a reasonable price! I have been bringing my cars to Finks for years and have Never been Disappointed in the service or the price. You can't go wrong with Finks Car Care!


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01/06/2020

Friendly service all around


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01/06/2020

Great service and very friendly staff!


reviewiconCompetitive Prices
01/06/2020

Most TRUSTWORTHY Auto Repair Business I have ever dealt with. The whole crew goes the extra mile for the customer. Quality and competitive cost.


reviewiconFriendly Touch
01/06/2020

Awesome service with a friendly touch.


reviewiconQuality & Friendly Service
01/06/2020

Always receive quality and friendly service. Personnel are honest and never try to indicate that we need unnecessary work performed.


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01/23/2014

They have always treated us like family. Open and honest about what really needs to be fixed and what is unnecessary should finances be an issue. No $95 diagnostic fee just for bringing it in the door. We bring our personal and small business vehicles up there. I highly recommend them. It's worth the drive even if you live 30 minutes away.



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02/09/2015

Great place...did a great job on Nicoles ford edge..



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04/01/2015

Every time I bring my car here I never get anything less then a big smile and great customer service. Everyone that works there treats you like a friend instead of a customer. I highly recommend Fink's. You won't be disappointed because they are to the point with no bs. They take pride in their customer service.



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10/28/2015

I've had work done here twice and they always take care of me, thanks Rainbow.



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07/15/2016

I did not intend on being at finks today although my truck broke down right on the side of the road in front of finks! They were not rude at all, they were so friendly helped us out even allowed my kids to sit inside with my sister while I waited for my husband to come to fix the hose on my truck! They are just really great people, someone else could of kicked us right back to that curb in that hot truck!! Thank you so very much FINK'S you are highly recommended and appreciated!! Great people great place!!



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02/06/2017

I'm giving a shout out to Rainbow and his team. Thank you for the great service today!!!



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04/29/2017

Finks is the best! I had my car repaired here a few months ago. The car today had the same trouble again, so I brought it back. It turned out the part they replaced broke so they replaced it for free! They could have easily said it was a different coil that was defective but they didn't. Honesty is hard to find these days. I can't recommend them enough and will always go here for now on.



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05/17/2017

Been taking my vehicles here for years. Actually got my mom and dad to take their cars here too. Honest guys that I trust with my vehicles and know that they will tell me the truth. They will continue to have my business.



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07/18/2018

Finks took care of us! Costco fuel mix up put diesel in our petrol car. Super affordable. Easy fix for them. So friendly! If you live in the area 150% recommend Finks for your mechanic needs!! Thanks so much guys!!



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07/27/2018

We have been with Fink's for more than thirty years. Their honesty, skill, and caring relationship with their customers are why we won't deal with anyone else. Thank you to David, Jr, Rainbow, and the Fink's staff for always being there for us. 5 Stars always.



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07/31/2018

I wouldn't want my car to go anywhere other than Finks. They've been taking care of me for years and I have never experienced anything other than honest, friendly and professional service. These guys are the best!



12/31/2019

I am so thankful for the honesty and integrity of this amazing service station. I am so thankful when I drop off my car for either maintenance or repair work that I am going to receive quality work and when I drive away I know I am safe to drive my car again. I highly recommend them to anyone who needs repair work or even just an inspection. They are a top notch garage



reviewiconConvenient Services
Car & Truck Care
12/19/2019

Extremely friendly, had an appointment available the next day. Convenient night drop box. Great service and reasonable price.



reviewiconFriendly and Fair
Car & Truck Care
12/05/2019

We always have our vehicles inspected at Fink's. They are friendly and have fair pricing on repairs.



reviewiconGreat place I highly recommend.
Car & Truck Care
12/03/2019

Very friendly and professional. I didnt take enough cash to fix my car and the manager literally let me drive their company truck home to get money to fix my car..that is going above and beyond to me..I highly recommend this place.



reviewiconLong-Time Patron
Car & Truck Care
11/14/2019

I have been a patron of Fink's Car Care for years. They are knowledgeable, well staffed, friendly and they perform state inspections. I recommend Finks very highly and believe that if you use their services, you will become an outspoken fan of theirs as well.



12/19/2019

I was greeted by a friendly and helpful gentleman. My first impression didn't disappoint. My vehicle was serviced with no "surprises" added to the final bill. The entire staff was professional and knowledgeable. I have already referred my daughter & will be sure to direct others to Fink's Care Care.



12/16/2019

I have been a patron of Finks for years, and I love them. The service is top notch, the quality is superb, and the atmosphere is comfy and cozy!



reviewiconNice and friendly, family orientated.
Car & Truck Care
12/14/2019

This is the best shop in Hampton Roads. I've been going there for the past 12 years. You Cant go wrong!



reviewiconThey have a customer for life!
Car & Truck Care
12/08/2019

The service was great, fast and the atmosphere was so welcoming!



reviewiconFamily run business that's been around for years
Car & Truck Care
12/05/2019

My daddy took his vechiles here. He's gone now. Guess where I take my cars? I take them to Finks. Work trucks and personal vehicles clean up real good at this car wash.



reviewiconFORGET THE DEALER
Car & Truck Care
11/13/2019

The ONLY place I will have service my Edge....professional, knowledgeable, and friendly atmosphere. As woman I'm always on guard for mechanics who try to sell more than needed...... FINK'S didn't do that! Thanks to these guys for being HONEST & FAIR



reviewiconFriendly Service
Car & Truck Care
10/28/2019

Great mechanics and they get the job done at a fair price I would recommend them to anybody.



reviewiconProfessional
Car & Truck Care
10/10/2019

I have been there twice for work to my car and I was very pleased with the professionalism they showed me and the great service that they did.



reviewiconKnowledgeable friendly and reliable service!
Car & Truck Care
10/01/2019

A shop that stands for and behind its workmanship.



Discover More About Reviews and Repair Services At Fink's Car Care in Portsmouth

General Vehicle Maintenance
Auto Repair Near Virginia Beach
Auto Repair Near Chesapeake


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OUR REVIEWS

 (625 Reviews)
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, 03/11/2024

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